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What Does a Commercial EICR Actually Cover?

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The quickest way to clear up what a commercial EICR actually covers is to draw one line. An EICR tests the building, not the things you plug into it. Everything hardwired through your electricity meter, including distribution boards, circuits, sockets, switches, and light fittings, sits inside the inspection. The kettle, the laptop, the paper shredder sit outside it. 

Once that’s clear, the rest falls into place: scope, results, responsibility, and what a ‘Satisfactory’ or ‘Unsatisfactory’ verdict actually means for the building.

 

What Does a Commercial EICR Actually Test? 

A commercial EICR, also known as fixed wire testing for commercial premises, covers the permanent electrical installation in your building. That’s everything the electricity meter feeds: main switchgear, distribution boards, consumer units, the wiring running through walls and ceilings, socket outlets, light fittings, switches, and any hardwired equipment like storage heaters or hand dryers. 

An engineer runs both visual checks and electrical tests on every circuit, confirming the installation is safe and compliant with BS 7671, the UK wiring regulations. Depending on site size, the inspection can take a day for a small office or several days for a large commercial estate. Hawkesworth’s engineers work through this in zones where possible, so EICR fixed wire testing rarely needs to stop the site operating.

 

What Isn’t Covered in a Commercial EICR? 

This is where most confusion kicks in. Anything that plugs into a socket sits outside the scope of an EICR. Laptops, desktop PCs, phone chargers, printers, kettles, microwaves, portable heaters, and all the other mains-powered kit in your building fall under PAT testing instead. 

The two services complement each other rather than overlap. EICR proves the building’s wiring is safe. PAT testing proves the individual appliances running off that wiring are safe. A building with a current EICR but no PAT testing, or vice versa, has a gap in its electrical safety record, which is why most facilities teams run both through the same provider.

 

Is a Commercial EICR a Legal Requirement for Commercial Property? 

Not in the way it is for residential landlords. An EICR isn’t a statutory requirement for most commercial buildings in England, Scotland, or Wales. 

What is required is that the electrical installation stays safe. The Electricity at Work Regulations 1989 and the Health and Safety at Work Act 1974 put a duty on the person in control of a commercial premises to maintain electrical safety for employees and visitors. A commercial EICR is how most businesses demonstrate that duty has been met: a dated, signed record from a competent engineer confirming the installation is safe or flagging what needs remedial work. Insurance providers and large tenants often ask for a current EICR as part of due diligence too, which is another practical reason it sits on most compliance calendars.

 

Who Is Responsible for EICR on Commercial Property? 

Responsibility sits with the person in control of the premises. In practice, that’s usually the business owner, the commercial landlord, or a nominated facilities lead with day-to-day responsibility for the building. 

The duty can be delegated. A facilities manager can arrange the inspection and manage the paperwork. What it can’t do is pass the duty on: legal responsibility still traces back to whoever has control of the site. 

For multi-tenanted buildings, responsibility is often split. Common parts usually sit with the landlord, while tenant-occupied areas sit with each tenant, and the specifics come down to the lease. Keeping track of UK electrical compliance deadlines across a mixed portfolio is usually easier with a single schedule covering every inspection type in one place.

 

What Do the Codes in Your Commercial EICR Report Mean? 

Your engineer uses four observation codes to classify anything they find during the inspection. 

C1: Danger Present. An immediate risk of injury, such as exposed live parts or incorrect polarity at the mains. The engineer will usually act on site to make the fault safe, and full remedial work is a top priority. 

C2: Potentially Dangerous. Not an immediate hazard, but could become one under fault conditions. Missing RCD protection on sockets or unreliable earthing are common examples. Remedial work is needed as a matter of urgency. 

C3: Improvement Recommended. A non-compliance with current wiring regulations that isn’t dangerous. C3 findings don’t make a report unsatisfactory, but are often worth fixing while the engineer is on site. 

FI: Further Investigation. The engineer suspects a fault but can’t confirm it without more access or testing. FI makes the report unsatisfactory until the investigation is completed. 

Any C1, C2, or FI makes the overall result ‘Unsatisfactory’ and triggers remedial work. Once that’s done, you receive an Electrical Installation Certificate or Minor Electrical Installation Works Certificate to sit alongside the original report. For examples under each code, our decoding your EICR report breakdown goes deeper.

 

Book Your Commercial EICR with Hawkesworth 

Hawkesworth covers commercial EICR work across the UK and Ireland, from single-site offices through to multi-site portfolios with hundreds of circuits. Our 190+ City & Guilds certified engineers work to BS 7671, and multi-site pricing is available for landlords and facilities teams running EICR programmes across several buildings. 

We also track your inspection schedule so a reminder goes out before the next certificate is due, and out-of-hours visits come at no extra charge when daytime access isn’t practical. Request a quote and we’ll build the work around your operational hours.

Picture of Michael Kiddle

Michael Kiddle

Managing Director of Hawkesworth and a nationally recognised leader in electrical and fire safety, Michael (GIFireE) directs one of the UK's leading compliance companies, safeguarding thousands of businesses each year. Through his voluntary Safe Home Initiative, he has identified and removed thousands of dangerous household appliances from vulnerable people's homes, replacing each one with a safe alternative free of charge.

Our Google Reviews

4.9
Based on 214 reviews
David Moncur profile picture
David Moncur
3 months ago
Really great service from Hawkesworth with excellent and prompt communication too. Will use again.
Nilesh Thanki profile picture
Nilesh Thanki
4 months ago
Dean came to do a PAT test at my home office, was polite and professional throughout. Work was done quickly and without fuss.
Matthew Brake profile picture
Matthew Brake
4 months ago
Hawkesworth arranged my date and time efficiently and on the day the representative was both thorough and efficient. Thanks very much indeed!
Beverley Archer profile picture
Beverley Archer
4 months ago
A great company to work with, helpful and have lots of useful advice. The process was efficient and easy to use. Engineers are prompt, friendly and polite and get the job done. I would recommend highly as an ideal company to use for safety tests etc, in particular if you need PAT tests carried out for remote or home workers !
I've used Hawkesworth PAT testing services historically and always found them to be super quick and very efficient at the job. This hasn't changed, having had to request their support on some recent work and did a brilliant job as always. The certs were sent across super quick as well ensuring our compliance records were up to date.
Julie Hutson profile picture
Julie Hutson
7 months ago
We have been using Hawkesworth for many years. They provide a first class service, with friendly knowledgeable staff.
Kealey Manvell profile picture
Kealey Manvell
8 months ago
Great service - arrived on time to carry out PAT testing with no fuss! Would highly recommend!
Kirsty Jones profile picture
Kirsty Jones
8 months ago
Easy communication with a reliable and efficient service.
Steve Widnell profile picture
Steve Widnell
8 months ago
Friendly, efficient and helpful service from the engineer
L Vaughan profile picture
L Vaughan
8 months ago
Can I just say that Alistair was a great ambassador for your company and was really efficient, professional and friendly.
Paul Cowell profile picture
Paul Cowell
9 months ago
We had our yearly Pat Testing completed. The operative was very friendly and helpful. I would recommend to anyone who is considering using Hawkesworth and we will definitely be using them moving forward annually ...
Sophie Hodkinson profile picture
Sophie Hodkinson
9 months ago
Both very professional, approachable and very well organised, which made the whole process run smoothly. Everything was explained clearly, disruption was kept to a minimum, and it was obvious they take pride in doing the job properly. Several people commented on how efficient and pleasant you were to deal with. Thanks again for your hard work — it was genuinely appreciated. We would be more than happy to have the same engineers again next year.
Chris Holbrow profile picture
Chris Holbrow
10 months ago
I’ve been using Hawkesworth for over seven years across various businesses for PAT testing, and they have consistently delivered an outstanding service. The booking and planning team are always friendly, helpful, and efficient, making the process smooth from start to finish. The engineers they send are professional, polite, and trustworthy, qualities that really matter when working on-site in financial businesses. Our regional office managers have repeatedly commented on how impressed they were with the care and consideration shown during testing, both for our property and our staff. Hawkesworth truly go above and beyond to provide a turnkey solution that ensures PAT testing is carried out correctly and with minimal disruption. I would 100% recommend them to anyone looking for a reliable, customer-focused company. Thank you, Hawkesworth!
Nicholas Burn profile picture
Nicholas Burn
11 months ago
As a new customer of Hawkesworth, I wanted to share my positive experience after using multiple services. From the moment I submitted an online enquiry, I received an immediate response—Debbie was incredibly helpful in explaining all the services Hawkesworth offers. The follow-up process was seamless, with appointments scheduled promptly and honored as agreed. Every engineer who visited our site delivered exceptional service. They kept us informed about upcoming visits, arrived on time, and throughout the work, they were attentive to our company’s needs, going above and beyond to ensure excellent customer care. The services provided included PAT testing, fire extinguisher checks, and emergency lighting inspections. Based on this experience, I would highly recommend Hawkesworth to other businesses.
Gaby Wilks profile picture
Gaby Wilks
12 months ago
GeneFirst Ltd has been using Hawkesworth Appliance Testing for the last 2 years at our current site location. Last year I had the pleasure of meeting Kobla Dogbatse the PAT engineer from Hawkesworth and he was fantastic. Kobla, was efficient and thorough with his work, he was polite and pleasure to have on site. He was respectful to all staff members by trying to limit any distraction or disturbance when conducting his work on any appliances that the team would be using. This year I was lucky enough to have Kobla come back and I was thrilled to have him back as I knew the work would be done to the highest standards. I allowed him to continue with his work without supervision and once finished he came into my office with a smile on his face and said everything is done and its all good. I would highly recommend Hawkesworth to other companies as they are efficient with their communication and their engineers are a pleasure to have on site. Thank you again for the great work and I hope to continue using your services in the future.
Trish Connor profile picture
Trish Connor
2 years ago
Hawkesworth is a trustworthy reliable company who have been servicing our commercial sites for many years. The process to request is easy and the work undertaken is top class. The site visit engineers are thorough and respectable of our premises and are always happy to help with any queries we may have
Shirley Taylor profile picture
Shirley Taylor
2 years ago
Excellent service from all of the team. From the initial booking in to the PAT test and report received. Very professional and kept updated of status every step of the way. I would highly recommend. Good pricing too which is a bonus in the current climate!
Fiona Duncan profile picture
Fiona Duncan
2 years ago
Excellent company to deal with. Always reliable with pleasant professional staff. Can't fault.
Martin Smith profile picture
Martin Smith
2 years ago
We have used Hawkesworth for a number of years. the staff and Engineers are very helpful. If a plan changes we are informed straight away. Great service.
Andrew Coulson profile picture
Andrew Coulson
2 years ago
Excellent service. Reliable, efficient and detailed reporting! Absolutely recommended.
Antony Farthing profile picture
Antony Farthing
2 years ago
We use Hawkesworth every year for our PAT testing. The appointments team are always very helpful and the engingineers are always prompt, smart and contact us when on route so we are ready for their arrival. The service is excellent all round.
We are extremely happy with the service Hawkesworth provide us for Electrical Testing and PAT Testing. They are fantastic to work with, and have a high level of customer services. Thank you so much to Tracy and the team.
Sue Roman profile picture
Sue Roman
2 years ago
A 5-star service, really impressed by communications and the organisation of our visit. Two engineers arrived at 7am, ideal timing for a busy GP surgery, they were able to PAT our waiting areas and reception offices before the phones went live at 8am. They were so polite, efficient and made the whole procedure painless. Would definitely recommend for PAT tests and will consider other services in the future. "BIG THANKS" to Michael Fisher and his colleague who visited us on 25/09/2024 - a great job!!
Lesley Frances profile picture
Lesley Frances
2 years ago
This company keep you updated all the time and are very reasonably priced. I would highly recommend them.
Zahid Ali profile picture
Zahid Ali
2 years ago
Maria Lyons profile picture
Maria Lyons
2 years ago
Friendly and efficient service
Kezia Butler profile picture
Kezia Butler
2 years ago
Hawkesworth offered an excellent service. They were very efficient and friendly . We would Highly recommend their service. Treetops Nursery Bootle
Kez Gough profile picture
Kez Gough
2 years ago
“Excellent service!! Report very easy to follow, will definitely be using Hawkesworth again!! Highly recommended.
We are a large GP practice in Surrey with many items that needed PAT testing but the engineer was not phased by this and dealt with them all efficiently and didn't mind waiting for surgeries to finish before he could get into certain rooms. Excellent!
Dee O'Hear profile picture
Dee O'Hear
2 years ago
We recently had Hawkesworth Appliance Testing out to carry out PAT testing at our Carluke site. Services from very 1st contact was fantastic and the lads who attended very polite and efficient. I would recommend them to any business that required this work to be carried out - Thanks to all your team
Janey Sandy profile picture
Janey Sandy
2 years ago
I was struggling to find a company to PAT test our appliances at our offices in Southampton. I found Hawkesworth via an internet search and emailed a query. I had an answer and illustration on the same day and had booked in for an engineer to visit. The engineer turned up on time and was very efficient and friendly. I will definitely use Hawkesworth in the future. Thank you
Steve Spiller profile picture
Steve Spiller
3 years ago
Used this company for many years. Easy booking process, reasonable fee. Testers always understand we have a busy working environment and work with us to limit disruption while making sure a through examination is done. Very helpful at locating tools which sometimes have not been returned to their homes, so will have a good look around and find and test them wherever they have been left which is very helpful for us.

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