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Michael Kiddle

Michael Kiddle, GIFireE, is a nationally recognised leader in electrical and fire safety, dedicated to protecting lives both professionally and voluntarily. As Managing Director of Hawkesworth, he directs one of the UK’s leading compliance companies, safeguarding thousands of businesses each year. Through his voluntary Safe Home Initiative, Michael has identified and removed thousands of dangerous household appliances from the homes of vulnerable people—replacing each with a safe alternative free of charge. His work combines technical excellence with compassion, delivering safety, dignity, and peace of mind where it is needed most.

The Definitive Guide to Electrical Compliance for UK Businesses

For any modern UK business, managing risk is fundamental to success. While market risks and financial planning often take centre stage, the physical safety and operational continuity of your premises form the bedrock upon which everything else is built. Central to this is commercial electrical compliance—a critical responsibility that protects your people, your property, and your profitability.

Navigating the web of regulations, from the Electricity at Work Regulations 1989 to the Regulatory Reform (Fire Safety) Order 2005, can seem complex. But it doesn’t have to be.

This definitive guide will simplify these obligations, breaking down the core services every UK business needs. We will provide a clear roadmap to ensure your business is not just compliant on paper, but genuinely safe in practice.

What is Commercial Electrical Compliance?

Commercial electrical compliance is not a single action or a one-off certificate. It is a continuous, proactive process of inspecting, testing, and maintaining all aspects of your electrical systems to meet and exceed legal safety standards.

Think of it as creating a “safety ecosystem” for your business. It’s a structured, ongoing plan that protects you from the significant risks of electrical faults, equipment failure, fire, and legal penalties. A compliant business is a resilient business, able to operate with the confidence that its electrical infrastructure is safe, reliable, and professionally managed.

The Core Pillars of Your Compliance Strategy

1. Electrical Installation Condition Report (EICR): The Health Check for Your Building’s Wiring

If your business was a human body, the EICR would be its essential health check. An EICR is an in-depth inspection and test of your building’s entire “fixed” electrical installation—everything from the main panel and fuse boards to the wiring in the walls, sockets, and light fittings.

An engineer will conduct a series of tests to identify any potential hazards, damage, or deterioration. The findings are documented in a detailed report, with observations classified using specific codes:

  • C1 (Danger Present): Immediate risk of injury. Requires immediate remedial action.
  • C2 (Potentially Dangerous): Urgent remedial action required.
  • C3 (Improvement Recommended): A non-compliance with current standards that is not immediately dangerous.
  • FI (Further Investigation): The engineer could not draw a conclusion on a specific part of the installation and further investigation is required.

A commercial EICR is recommended at least every 5 years, or more frequently for high-risk environments. It is the primary way a business can satisfy its duties under the Electricity at Work Regulations 1989. Learn more about our EICR for business services.

2. Portable Appliance Testing (PAT): Securing Your Everyday Equipment

Every piece of equipment that plugs into your electrical system carries a potential risk. PAT testing is the process of systematically inspecting and testing all your movable appliances to ensure they are safe for your staff to use.

At Hawkesworth, we recommend a simple, robust policy of annual PAT testing. This ensures that every item—from kettles and computers to power tools and phone chargers—is professionally checked every 12 months. This straightforward approach removes the complexity of managing different schedules and provides complete peace of mind. It also protects you from the growing risk of counterfeit and faulty new goods.

For a detailed exploration of our annual recommendation and what needs testing, please see our dedicated guides:

3. Fire Alarm System Testing: Your First Line of Defence

Under the Regulatory Reform (Fire Safety) Order 2005, your fire alarm system must be maintained in good working order. This is governed by the standard BS 5839 and requires a two-part testing schedule.

  • Weekly User Test: A designated member of your staff (the “Responsible Person”) should operate a manual call point each week to ensure the control panel activates and the sounders work. This must be recorded in your fire logbook.
  • Six-Monthly Professional Service: Every six months, a competent contractor must perform a full service. This is an in-depth check of the entire system, including batteries, wiring, detectors, and panels, to ensure everything functions correctly in an emergency. Find out more about our Fire Alarm Testing services.

4. Emergency Lighting Testing: Illuminating the Path to Safety

Emergency lighting is designed to illuminate escape routes if the main power fails, allowing for a safe evacuation. As with fire alarms, this is a legal requirement governed by BS 5266 and involves a two-part schedule.

  • Monthly “Flick Test”: The “Responsible Person” should simulate a power failure for a short period each month to check that all emergency luminaires switch on correctly. This must be logged.
  • Annual Full-Duration Test: Once a year, a professional engineer must perform a full duration test. This involves leaving the lights running on their battery backup for their full rated period (typically 1 or 3 hours). This is the only way to ensure the batteries can hold their charge and will last long enough during a real evacuation. Explore our Emergency Lighting Testing services.

 

Ready to simplify your compliance schedule and ensure your business is fully protected? Contact our commercial team today for a single, no-obligation quote to cover all your electrical testing needs.

Building Your Annual Compliance Schedule

Managing these different requirements is simple with a clear schedule. A Facilities Manager can use a basic framework like the one below to track all compliance activity, ensuring no deadline is ever missed.

Compliance Service

Frequency

Responsibility

Next Due Date

Notes

EICR

Every 5 Years

Professional Contractor

e.g., 10/06/2028

Report stored in compliance folder.

PAT Testing

Annually

Professional Contractor

e.g., 15/08/2026

Covers all office & warehouse equipment.

Fire Alarm Test

Weekly

In-house (e.g., J. Smith)

Every Friday AM

Logbook held at reception.

Fire Alarm Service

Every 6 Months

Professional Contractor

e.g., 01/02/2026

Next service is the major annual one.

Emergency Light Test

Monthly

In-house (e.g., J. Smith)

1st of each month

Logbook held at reception.

Emergency Light Test

Annually (Duration)

Professional Contractor

e.g., 01/08/2026

Booked alongside PAT testing.

Frequently Asked Questions (FAQs)

What's the single most important electrical test for my business?

They are all legally important parts of a complete safety system. However, the EICR can be considered the foundation. It checks the health of the core electrical infrastucture that all your other equipment relies on. A fault in the fixed wiring can make even a perfectly safe appliance dangerous.

Yes, absolutely. Using a single, nationwide provider like Hawkesworth to manage all your electrical compliance is the most efficient approach. We can schedule multiple services during a single visit (or across a planned calendar), which minimises disruption to your business, simplifies your paperwork, and is often more cost-effective through package pricing.

This is a critical part of the process. If an EICR comes back as ‘Unsatisfactory’ (containing C1 or C2 faults), remedial work is required by law to fix the issues. If a PAT test results in a ‘Fail’, the appliance must be immediately removed from service until it is repaired or replaced. A competent compliance partner can advise you on the most efficient way to rectify any of these issues.

Your proof is your documentation. The collection of your valid certificates—the EICR report, the PAT testing asset register and certificate, and the servicing certificates for your fire alarm and emergency lighting—forms your compliance portfolio. Keeping these organised and accessible is essential for any internal audit or inspection from an external body like the HSE.

Get started

Contact us today to find out about our competitive PAT testing and EICR testing rates, and how you can keep your electrical equipment safe.

Got a question about PAT testing? Check out our guide

Our Google Reviews

4.9
Based on 214 reviews
David Moncur profile picture
David Moncur
3 months ago
Really great service from Hawkesworth with excellent and prompt communication too. Will use again.
Nilesh Thanki profile picture
Nilesh Thanki
4 months ago
Dean came to do a PAT test at my home office, was polite and professional throughout. Work was done quickly and without fuss.
Matthew Brake profile picture
Matthew Brake
4 months ago
Hawkesworth arranged my date and time efficiently and on the day the representative was both thorough and efficient. Thanks very much indeed!
Beverley Archer profile picture
Beverley Archer
4 months ago
A great company to work with, helpful and have lots of useful advice. The process was efficient and easy to use. Engineers are prompt, friendly and polite and get the job done. I would recommend highly as an ideal company to use for safety tests etc, in particular if you need PAT tests carried out for remote or home workers !
I've used Hawkesworth PAT testing services historically and always found them to be super quick and very efficient at the job. This hasn't changed, having had to request their support on some recent work and did a brilliant job as always. The certs were sent across super quick as well ensuring our compliance records were up to date.
Julie Hutson profile picture
Julie Hutson
7 months ago
We have been using Hawkesworth for many years. They provide a first class service, with friendly knowledgeable staff.
Kealey Manvell profile picture
Kealey Manvell
8 months ago
Great service - arrived on time to carry out PAT testing with no fuss! Would highly recommend!
Kirsty Jones profile picture
Kirsty Jones
8 months ago
Easy communication with a reliable and efficient service.
Steve Widnell profile picture
Steve Widnell
8 months ago
Friendly, efficient and helpful service from the engineer
L Vaughan profile picture
L Vaughan
8 months ago
Can I just say that Alistair was a great ambassador for your company and was really efficient, professional and friendly.
Paul Cowell profile picture
Paul Cowell
9 months ago
We had our yearly Pat Testing completed. The operative was very friendly and helpful. I would recommend to anyone who is considering using Hawkesworth and we will definitely be using them moving forward annually ...
Sophie Hodkinson profile picture
Sophie Hodkinson
9 months ago
Both very professional, approachable and very well organised, which made the whole process run smoothly. Everything was explained clearly, disruption was kept to a minimum, and it was obvious they take pride in doing the job properly. Several people commented on how efficient and pleasant you were to deal with. Thanks again for your hard work — it was genuinely appreciated. We would be more than happy to have the same engineers again next year.
Chris Holbrow profile picture
Chris Holbrow
10 months ago
I’ve been using Hawkesworth for over seven years across various businesses for PAT testing, and they have consistently delivered an outstanding service. The booking and planning team are always friendly, helpful, and efficient, making the process smooth from start to finish. The engineers they send are professional, polite, and trustworthy, qualities that really matter when working on-site in financial businesses. Our regional office managers have repeatedly commented on how impressed they were with the care and consideration shown during testing, both for our property and our staff. Hawkesworth truly go above and beyond to provide a turnkey solution that ensures PAT testing is carried out correctly and with minimal disruption. I would 100% recommend them to anyone looking for a reliable, customer-focused company. Thank you, Hawkesworth!
Nicholas Burn profile picture
Nicholas Burn
11 months ago
As a new customer of Hawkesworth, I wanted to share my positive experience after using multiple services. From the moment I submitted an online enquiry, I received an immediate response—Debbie was incredibly helpful in explaining all the services Hawkesworth offers. The follow-up process was seamless, with appointments scheduled promptly and honored as agreed. Every engineer who visited our site delivered exceptional service. They kept us informed about upcoming visits, arrived on time, and throughout the work, they were attentive to our company’s needs, going above and beyond to ensure excellent customer care. The services provided included PAT testing, fire extinguisher checks, and emergency lighting inspections. Based on this experience, I would highly recommend Hawkesworth to other businesses.
Gaby Wilks profile picture
Gaby Wilks
12 months ago
GeneFirst Ltd has been using Hawkesworth Appliance Testing for the last 2 years at our current site location. Last year I had the pleasure of meeting Kobla Dogbatse the PAT engineer from Hawkesworth and he was fantastic. Kobla, was efficient and thorough with his work, he was polite and pleasure to have on site. He was respectful to all staff members by trying to limit any distraction or disturbance when conducting his work on any appliances that the team would be using. This year I was lucky enough to have Kobla come back and I was thrilled to have him back as I knew the work would be done to the highest standards. I allowed him to continue with his work without supervision and once finished he came into my office with a smile on his face and said everything is done and its all good. I would highly recommend Hawkesworth to other companies as they are efficient with their communication and their engineers are a pleasure to have on site. Thank you again for the great work and I hope to continue using your services in the future.
Trish Connor profile picture
Trish Connor
2 years ago
Hawkesworth is a trustworthy reliable company who have been servicing our commercial sites for many years. The process to request is easy and the work undertaken is top class. The site visit engineers are thorough and respectable of our premises and are always happy to help with any queries we may have
Shirley Taylor profile picture
Shirley Taylor
2 years ago
Excellent service from all of the team. From the initial booking in to the PAT test and report received. Very professional and kept updated of status every step of the way. I would highly recommend. Good pricing too which is a bonus in the current climate!
Fiona Duncan profile picture
Fiona Duncan
2 years ago
Excellent company to deal with. Always reliable with pleasant professional staff. Can't fault.
Martin Smith profile picture
Martin Smith
2 years ago
We have used Hawkesworth for a number of years. the staff and Engineers are very helpful. If a plan changes we are informed straight away. Great service.
Andrew Coulson profile picture
Andrew Coulson
2 years ago
Excellent service. Reliable, efficient and detailed reporting! Absolutely recommended.
Antony Farthing profile picture
Antony Farthing
2 years ago
We use Hawkesworth every year for our PAT testing. The appointments team are always very helpful and the engingineers are always prompt, smart and contact us when on route so we are ready for their arrival. The service is excellent all round.
We are extremely happy with the service Hawkesworth provide us for Electrical Testing and PAT Testing. They are fantastic to work with, and have a high level of customer services. Thank you so much to Tracy and the team.
Sue Roman profile picture
Sue Roman
2 years ago
A 5-star service, really impressed by communications and the organisation of our visit. Two engineers arrived at 7am, ideal timing for a busy GP surgery, they were able to PAT our waiting areas and reception offices before the phones went live at 8am. They were so polite, efficient and made the whole procedure painless. Would definitely recommend for PAT tests and will consider other services in the future. "BIG THANKS" to Michael Fisher and his colleague who visited us on 25/09/2024 - a great job!!
Lesley Frances profile picture
Lesley Frances
2 years ago
This company keep you updated all the time and are very reasonably priced. I would highly recommend them.
Zahid Ali profile picture
Zahid Ali
2 years ago
Maria Lyons profile picture
Maria Lyons
2 years ago
Friendly and efficient service
Kezia Butler profile picture
Kezia Butler
2 years ago
Hawkesworth offered an excellent service. They were very efficient and friendly . We would Highly recommend their service. Treetops Nursery Bootle
Kez Gough profile picture
Kez Gough
2 years ago
“Excellent service!! Report very easy to follow, will definitely be using Hawkesworth again!! Highly recommended.
We are a large GP practice in Surrey with many items that needed PAT testing but the engineer was not phased by this and dealt with them all efficiently and didn't mind waiting for surgeries to finish before he could get into certain rooms. Excellent!
Dee O'Hear profile picture
Dee O'Hear
2 years ago
We recently had Hawkesworth Appliance Testing out to carry out PAT testing at our Carluke site. Services from very 1st contact was fantastic and the lads who attended very polite and efficient. I would recommend them to any business that required this work to be carried out - Thanks to all your team
Janey Sandy profile picture
Janey Sandy
2 years ago
I was struggling to find a company to PAT test our appliances at our offices in Southampton. I found Hawkesworth via an internet search and emailed a query. I had an answer and illustration on the same day and had booked in for an engineer to visit. The engineer turned up on time and was very efficient and friendly. I will definitely use Hawkesworth in the future. Thank you
Steve Spiller profile picture
Steve Spiller
3 years ago
Used this company for many years. Easy booking process, reasonable fee. Testers always understand we have a busy working environment and work with us to limit disruption while making sure a through examination is done. Very helpful at locating tools which sometimes have not been returned to their homes, so will have a good look around and find and test them wherever they have been left which is very helpful for us.

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