As the popularity of electric vehicles continues to rise, businesses with EV charging stations have to ensure they remain operational and reliable, ready to charge whenever. A well-maintained EV charging station will attract more customers, improve brand reputation and help prevent costly repairs.
Regular EV charger maintenance isn’t just about fixing issues when they arise, it’s about helping to prevent downtime, ensuring a seamless experience for electric vehicle drivers.
The Increasing Importance of EV Charging Infrastructure
The demand for EV charging stations is growing every month. More businesses are installing EV charging units to keep customers, clients and staff happy and moving. There are currently more than 70,000 public EV charging points across the country, including 13,000 rapid and ultra-rapid charging points (Zapmap).
Whilst this increase is great, and it’s amazing to see so many electric vehicles on the road, as with any electrical installation, all of these units need to be well-maintained.
Maximising ‘On Time’ and Reliability
UK regulations require public charging points to offer 99% reliability, to increase consumer confidence in the devices and to smoothen the transition to electric vehicles. Whilst these regulations might not apply to you directly, for example, if your charging points are on private business land, it’s still an important consideration to bear in mind.
Increasing Customer Loyalty
Offering reliability to whoever uses your charging points, whether that’s clients, employees or the public, is important for your brand image and reputation too. EV drivers want a seamless charging experience. They don’t want to be moving from charger to charger, trying to find one that works. Plus, a faulty or slow charger can frustrate customers, potentially even driving them to competitors (depending on what business you’re in!).
By keeping your chargers in peak condition, you can ensure that you retain customers and encourage repeat visits.
Reducing Costly Repairs
Preventative EV charger service and maintenance is always better than forking out on repairs. A proactive EV charger maintenance contract will help identify small issues before they become costly failures or breakdowns. This approach can also extend the lifespan of your charging unit, protecting your investment long-term.
Ensuring Compliance
The UK government has set strict goals for EV charging points in public spaces. A part of this stipulates that all chargers above 8kW must support contactless payment and display real-time pricing (Gov.uk). Ensuring your EV charging unit complies with these requirements is essential. Regular maintenance can help your business stay compliant, avoid fines and ensure your infrastructure meets the wider industry standards.
Why You Should Consider An EV Charger Maintenance Contract
Signing up for a maintenance contract can offer several benefits:
- You’ll have scheduled servicing appointments to keep your charger running efficiently at all times.
- You’ll get priority support for faster repairs, should you need them.
- You won’t need to keep on top of your diary, as your visits will be planned in advance.
If you’d like to arrange a one-off EV charger service or you’d like to enquire about an ongoing contract, head to our quote page and we’ll be in touch with more information.
