Michael Kiddle
Managing Director of Hawkesworth and a nationally recognised leader in electrical and fire safety, Michael (GIFireE) directs one of the UK's leading compliance companies, safeguarding thousands of businesses each year. Through his voluntary Safe Home Initiative, he has identified and removed thousands of dangerous household appliances from vulnerable people's homes, replacing each one with a safe alternative free of charge.
Insurance brokers aren’t chasing EICRs for paperwork. They’re chasing them because commercial policies without current electrical safety certificates can become invalid when you actually need to claim.
Commercial property insurance renewal season brings the same question every year: can you provide a current, satisfactory EICR? If you can’t, your renewal gets complicated fast.
Insurers are tightening their risk assessment criteria. An unsatisfactory EICR can directly impact renewal terms, excess levels and policy validity.
Understanding ‘Satisfactory’ vs ‘Unsatisfactory’ EICR Classifications
EICR reports classify electrical defects using specific codes:
- C1 (Danger Present): Immediate risk requiring urgent action. Power to affected circuits must be isolated until repairs are completed
- C2 (Potentially Dangerous): Significant risk if left unaddressed but doesn’t require immediate power isolation
- C3 (Improvement Recommended): Installation isn’t dangerous, but upgrades would enhance safety
Any EICR containing C1 or C2 codes is classified as unsatisfactory. Only reports with C3 codes or no codes at all count as satisfactory.
For insurance purposes, an unsatisfactory EICR is treated the same as having no EICR. Your broker needs proof that identified defects have been fixed and the installation retested.
Why Commercial Insurance Policies Demand Current Electrical Certificates
Insurers assess risk based on property maintenance. EICR testing proves you’re actively managing electrical safety risks.
Properties without current EICRs represent higher risk. Faulty wiring causes fires. Electrical faults cause injuries. Both result in expensive claims.
The Electricity at Work Regulations 1989 require employers to maintain electrical systems in safe condition. Insurance companies use compliance with these regulations as a baseline for coverage.
Commercial properties need EICR testing every 3-5 years depending on building type. Standard offices typically need testing every five years. Higher-risk environments need more frequent inspections.
What Happens When Your EICR Expires or Comes Back Unsatisfactory
Insurance claims following electrical incidents trigger detailed investigation. The insurer requests your most recent EICR certificate.
If your EICR expired and you haven’t arranged retesting, the insurer can argue you failed to maintain the property properly. The claim gets questioned or rejected.
If your EICR is unsatisfactory and remedial work hasn’t been completed, you knew about electrical defects and didn’t fix them. The insurer won’t cover losses resulting from known, unaddressed problems.
Why Q1 Creates Pressure on EICR Testing Availability
Many commercial insurance policies renew on April 1st, making the first quarter extremely busy for electrical testing.
Brokers start chasing EICR certificates in January and February. Properties without current certificates face higher premiums or coverage refusal.
Waiting until March creates problems. Testing slots fill up quickly. If your inspection identifies C1 or C2 defects, you need time to complete remedial work and arrange retesting before renewal.
How Landlords Face Additional Pressure From Tenants
Landlords deal with pressure from two directions:
- Insurance brokers want satisfactory EICRs for policy renewals
- Tenants want proof the building meets electrical safety standards
Many commercial lease agreements require landlords to maintain all building systems to current safety standards. A satisfactory EICR demonstrates compliance.
Tenants need to provide their own business insurance. Their insurers ask whether the building has current electrical safety certification. Without a landlord’s satisfactory EICR, tenants struggle to get comprehensive coverage.
Getting EICR Testing Completed Before Renewal Deadlines
To avoid renewal complications:
- Check when your current EICR expires and book testing immediately if approaching expiry
- Contact your broker to confirm exactly what electrical safety documentation your insurer requires
- Schedule EICR testing with enough lead time to handle potential remedial work
- Budget for potential remedial work costs alongside the inspection fee
- Keep copies of all certificates and send updated documentation to your broker immediately
Don’t assume your installation will pass. Even well-maintained buildings can have electrical issues that only become apparent during thorough testing.
Working with an experienced compliance provider ensures remedial works are prioritised correctly, reports are issued promptly, and certification meets insurer requirements.
Is your broker asking for a current EICR? Book your inspection with Hawkesworth today to ensure a ‘Satisfactory’ start to your renewal.









