Commercial Fire Alarm Testing & Servicing

With electronic records, dedicated account support and prompt fault reporting, we help you keep your fire alarm system reliable and compliant.

Pricing: Pricing is based on your fire alarm system type, device numbers, panel configuration and location. Request a quote.

Simple booking and dependable delivery

4.9

200+ Google Reviews

Fast, bespoke pricing

Request a quote

Tell us about your sites and we'll price your programme.

We're accredited by

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Testing carried out by competent, enhanced DBS-checked engineers.

Fire Alarm Testing and

Servicing with Hawkesworth

Hawkesworth provides planned commercial fire alarm testing, servicing and maintenance for commercial and public-sector customers across the UK and Ireland. Our fire alarm maintenance keeps your system reliable and compliant, and before we attend site, we agree the scope, panel and system details, access requirements and your procedures, so testing fits around how your building operates.

On arrival, our engineers sign in, confirm testing arrangements and notify your monitoring centre before placing the system on test where applicable. We inspect the control panel for faults or warnings, check indicators, zone information and power supply, then test devices, including manual call points, smoke and heat detectors, sounders and visual alarms, confirming signals are correctly received at the panel.

Once testing is complete, the system is reset and returned to normal operating condition, and your monitoring centre is informed that work has finished. Any faults or non-compliant equipment identified during the visit are recorded electronically, and relevant site contacts are informed promptly of anything that may affect the system or your fire safety arrangements.

You’ll receive electronic service records and certification appropriate to the work completed, along with dedicated account support and reminders to help you keep your testing programme on track. Whether you manage a single premises or a multi-site estate, we’ll work with you to minimise disruption while keeping your fire alarm system reliable.

Three steps to a compliant site

Prepare

We confirm testing arrangements with your responsible person, notify your monitoring centre and place the system on test mode before any work begins.

Inspect and test

We check the control panel, then test devices such as call points, detectors, sounders and visual alarms, confirming signals are correctly received.

Reset and report

The system is reset and returned to normal operation, your monitoring centre is informed, and any faults are recorded and reported to your site contact.

Why Hawkesworth?

More than a tick-box visit

One-stop service

As one of the UK's trusted fire alarm maintenance companies, with electrical and fire safety services under one roof, Hawkesworth can help you manage your testing, servicing and inspection requirements through a single provider, making compliance simpler to organise.

Minimal disruption

Testing arrangements are agreed with your responsible person and occupants notified in advance, helping to keep your operations running smoothly.

Prompt fault reporting

Any faults or non-compliant equipment are recorded and reported to your site contact promptly, so issues can be addressed quickly.

Programme scheduling and reminders

With dedicated account support, we help plan your testing frequency and send reminders, so your system stays compliant year-round.

Rated 4.9 by 200+ reviews

First time using the services of Hawkesworth and extremely pleased. Communication from account manager Paul was excellent throughout. Engineer very polite, thorough and professional. Would highly recommend.

We have used Hawkesworth for the last 4 years and every year they get better. We only use them for PAT testing but would highly recommend them. Very efficient and friendly.

The staff that were present said everything was done professionally without too much disruption. Excellent service.

A fantastic service from account set up to testing day delivery. It couldn't have run more smoothly.

FAQs

Questions, answered

How often should a fire alarm be tested and serviced?

This depends on your system type and the guidance in BS 5839. Many commercial systems are tested weekly by site staff, with periodic servicing carried out by a competent engineer. We’ll agree a suitable programme for your premises.

Testing typically covers the control panel, power supply, manual call points, detectors, sounders and visual alarms, confirming that signals are correctly received and the system operates as expected.

Yes, testing usually involves activating alarms briefly to confirm they’re working. We notify your monitoring centre beforehand and agree timing with you to help manage any disruption.

Any fault is recorded and your site contact is informed promptly, so you can decide on next steps. We can quote for and carry out remedial work where needed.

Often booked alongside

Electrical Equipment (PAT) Testing
Electrical Equipment (PAT) Testing
EICR (Fixed Wire Testing)
EICR (Fixed Wire Testing)
Fire Risk Assessments
Fire Risk Assessments
Emergency Lighting Testing
Emergency Lighting Testing
Thermographic Survey
Thermographic Survey

Keep your workplace

safe and compliant

Tell us about your fire alarm system, site and testing requirements, and we’ll build a programme that keeps your system compliant.