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Reducing Commercial Energy Waste: How a Commercial Thermal Imaging Survey Spotlights Hidden Faults

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Michael Kiddle

Managing Director of Hawkesworth and a nationally recognised leader in electrical and fire safety, Michael (GIFireE) directs one of the UK's leading compliance companies, safeguarding thousands of businesses each year. Through his voluntary Safe Home Initiative, he has identified and removed thousands of dangerous household appliances from vulnerable people's homes, replacing each one with a safe alternative free of charge.

Wasted energy costs money every day. Overheating electrical connections, failing equipment and deteriorating components all consume more power than they should while moving closer to complete failure. 

Visual inspections can’t see these problems. But a thermal imaging survey spots them immediately through the heat signatures they produce. 

Thermographic surveys are a proactive way to identify overheating components, overloaded circuits and failing connections before they result in costly downtime or fire risk. 

 

What Electrical Thermographic Surveys Actually Detect 

Electrical Thermographic surveys use infrared cameras to detect heat. Electrical faults generate excess heat long before they cause visible damage or complete failure. 

The thermal imaging camera identifies: 

  • Loose connections in distribution boards that create resistance and generate heat, even when connections look fine externally 
  • Overloaded circuits running hotter than properly loaded ones, showing which circuits carry too much load before they trip 
  • Corroded connections that increase resistance and generate heat, even when corrosion isn’t visible externally 
  • Failing insulation that breaks down and creates heat before causing short circuits 

All of these faults waste energy. Equipment working harder than it should draws more power. Connections with high resistance convert electrical energy into wasted heat rather than useful work. 

 

How Energy Waste from Electrical Faults Impacts Operating Costs 

A single overheating connection doesn’t seem like much. But multiply that across multiple connections, add overloaded circuits and failing components, and the wasted energy adds up. 

Equipment drawing excessive current because of electrical faults increases your power consumption. You’re paying for electricity being lost as heat rather than doing productive work. 

Failing motors run inefficiently, drawing more current to produce the same output. A thermographic survey identifies motors showing signs of electrical problems before they fail completely. 

Manufacturing facilities with heavy electrical loads see the biggest impact. Production equipment running 24/7 wastes significant energy when electrical connections aren’t optimal. Thermal imaging surveys identify exactly where that waste occurs. 

The energy cost continues until the fault gets fixed. Every day you operate with faulty connections is another day of wasted electricity you’re paying for. 

 

Why Thermal Imaging Finds Faults That Routine Inspections Miss 

Standard electrical inspections rely on visual checks and basic testing. Engineers look for obvious problems like damaged cables, burnt components or tripped breakers. 

Many electrical faults develop internally where you can’t see them. A connection might look perfect externally while running dangerously hot inside the enclosure. 

Traditional testing often requires shutting down power. Thermographic surveys work on live electrical systems. The infrared camera detects heat signatures while equipment operates normally, revealing problems that only appear under load. 

This matters for critical infrastructure. Manufacturing facilities can’t always shut down production lines. Hospitals can’t turn off power to essential equipment. Data centres need continuous operation. 

Thermal imaging surveys work without disruption. Engineers scan distribution boards, switchgear, motor control centres and electrical panels while they’re energised and under normal operating conditions. 

 

Where Commercial Thermographic Surveys Provide the Most Value 

Any commercial building with significant electrical infrastructure benefits from thermal imaging surveys. Certain environments see particularly strong returns: 

  • Manufacturing facilities: Identify failing components before they cause production downtime. A motor failure that shuts down a production line costs far more than the survey that would have caught it early 
  • Data centres: Overheating connections in UPS systems or distribution boards pose serious risks. Regular thermal imaging identifies developing problems before they cause outages 
  • Retail premises: Aging electrical installations develop connection issues over time. Spotting these early prevents fires and unexpected failures 
  • Hospitals and laboratories: Facilities that can’t shut down power for testing rely on thermal imaging to assess electrical health without disrupting critical operations 

 

How Thermal Imaging Integrates with Planned Maintenance 

Thermographic surveys work best as part of regular electrical maintenance rather than one-off exercises. 

Buildings with thermal imaging data from previous surveys can track how electrical components perform over time. A connection that was warm last year but significantly hotter this year needs attention before it fails. 

EICR testing examines fixed electrical installations every 3-5 years. Thermal imaging between EICR cycles catches problems that develop during those intervals. 

For critical equipment, annual thermographic surveys provide continuous monitoring. Year-on-year comparison shows which components are deteriorating and need replacement during the next planned shutdown. 

 

Stop Wasting Energy on Hidden Electrical Faults 

Every day faulty electrical connections run in your building, you’re paying for wasted energy and moving closer to equipment failures. 

Electrical thermographic surveys identify exactly where those faults are before they cause fires, failures or extended downtime. 

Hawkesworth provides thermal imaging surveys across the UK for commercial and industrial facilities. Our surveys work on live systems without disrupting your operations, delivering detailed reports that show precisely which connections and components need attention. 

We can schedule thermographic surveys alongside your regular electrical testing or as standalone surveys for critical infrastructure that needs continuous monitoring. 

Request a thermographic survey quote and stop paying for energy waste from hidden electrical faults. 

Our Google Reviews

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David Moncur profile picture
David Moncur
3 months ago
Really great service from Hawkesworth with excellent and prompt communication too. Will use again.
Nilesh Thanki profile picture
Nilesh Thanki
4 months ago
Dean came to do a PAT test at my home office, was polite and professional throughout. Work was done quickly and without fuss.
Matthew Brake profile picture
Matthew Brake
4 months ago
Hawkesworth arranged my date and time efficiently and on the day the representative was both thorough and efficient. Thanks very much indeed!
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Beverley Archer
4 months ago
A great company to work with, helpful and have lots of useful advice. The process was efficient and easy to use. Engineers are prompt, friendly and polite and get the job done. I would recommend highly as an ideal company to use for safety tests etc, in particular if you need PAT tests carried out for remote or home workers !
I've used Hawkesworth PAT testing services historically and always found them to be super quick and very efficient at the job. This hasn't changed, having had to request their support on some recent work and did a brilliant job as always. The certs were sent across super quick as well ensuring our compliance records were up to date.
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Julie Hutson
7 months ago
We have been using Hawkesworth for many years. They provide a first class service, with friendly knowledgeable staff.
Kealey Manvell profile picture
Kealey Manvell
8 months ago
Great service - arrived on time to carry out PAT testing with no fuss! Would highly recommend!
Kirsty Jones profile picture
Kirsty Jones
8 months ago
Easy communication with a reliable and efficient service.
Steve Widnell profile picture
Steve Widnell
8 months ago
Friendly, efficient and helpful service from the engineer
L Vaughan profile picture
L Vaughan
8 months ago
Can I just say that Alistair was a great ambassador for your company and was really efficient, professional and friendly.
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Paul Cowell
9 months ago
We had our yearly Pat Testing completed. The operative was very friendly and helpful. I would recommend to anyone who is considering using Hawkesworth and we will definitely be using them moving forward annually ...
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Sophie Hodkinson
9 months ago
Both very professional, approachable and very well organised, which made the whole process run smoothly. Everything was explained clearly, disruption was kept to a minimum, and it was obvious they take pride in doing the job properly. Several people commented on how efficient and pleasant you were to deal with. Thanks again for your hard work — it was genuinely appreciated. We would be more than happy to have the same engineers again next year.
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Chris Holbrow
10 months ago
I’ve been using Hawkesworth for over seven years across various businesses for PAT testing, and they have consistently delivered an outstanding service. The booking and planning team are always friendly, helpful, and efficient, making the process smooth from start to finish. The engineers they send are professional, polite, and trustworthy, qualities that really matter when working on-site in financial businesses. Our regional office managers have repeatedly commented on how impressed they were with the care and consideration shown during testing, both for our property and our staff. Hawkesworth truly go above and beyond to provide a turnkey solution that ensures PAT testing is carried out correctly and with minimal disruption. I would 100% recommend them to anyone looking for a reliable, customer-focused company. Thank you, Hawkesworth!
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Nicholas Burn
11 months ago
As a new customer of Hawkesworth, I wanted to share my positive experience after using multiple services. From the moment I submitted an online enquiry, I received an immediate response—Debbie was incredibly helpful in explaining all the services Hawkesworth offers. The follow-up process was seamless, with appointments scheduled promptly and honored as agreed. Every engineer who visited our site delivered exceptional service. They kept us informed about upcoming visits, arrived on time, and throughout the work, they were attentive to our company’s needs, going above and beyond to ensure excellent customer care. The services provided included PAT testing, fire extinguisher checks, and emergency lighting inspections. Based on this experience, I would highly recommend Hawkesworth to other businesses.
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Gaby Wilks
12 months ago
GeneFirst Ltd has been using Hawkesworth Appliance Testing for the last 2 years at our current site location. Last year I had the pleasure of meeting Kobla Dogbatse the PAT engineer from Hawkesworth and he was fantastic. Kobla, was efficient and thorough with his work, he was polite and pleasure to have on site. He was respectful to all staff members by trying to limit any distraction or disturbance when conducting his work on any appliances that the team would be using. This year I was lucky enough to have Kobla come back and I was thrilled to have him back as I knew the work would be done to the highest standards. I allowed him to continue with his work without supervision and once finished he came into my office with a smile on his face and said everything is done and its all good. I would highly recommend Hawkesworth to other companies as they are efficient with their communication and their engineers are a pleasure to have on site. Thank you again for the great work and I hope to continue using your services in the future.
Trish Connor profile picture
Trish Connor
2 years ago
Hawkesworth is a trustworthy reliable company who have been servicing our commercial sites for many years. The process to request is easy and the work undertaken is top class. The site visit engineers are thorough and respectable of our premises and are always happy to help with any queries we may have
Shirley Taylor profile picture
Shirley Taylor
2 years ago
Excellent service from all of the team. From the initial booking in to the PAT test and report received. Very professional and kept updated of status every step of the way. I would highly recommend. Good pricing too which is a bonus in the current climate!
Fiona Duncan profile picture
Fiona Duncan
2 years ago
Excellent company to deal with. Always reliable with pleasant professional staff. Can't fault.
Martin Smith profile picture
Martin Smith
2 years ago
We have used Hawkesworth for a number of years. the staff and Engineers are very helpful. If a plan changes we are informed straight away. Great service.
Andrew Coulson profile picture
Andrew Coulson
2 years ago
Excellent service. Reliable, efficient and detailed reporting! Absolutely recommended.
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Antony Farthing
2 years ago
We use Hawkesworth every year for our PAT testing. The appointments team are always very helpful and the engingineers are always prompt, smart and contact us when on route so we are ready for their arrival. The service is excellent all round.
We are extremely happy with the service Hawkesworth provide us for Electrical Testing and PAT Testing. They are fantastic to work with, and have a high level of customer services. Thank you so much to Tracy and the team.
Sue Roman profile picture
Sue Roman
2 years ago
A 5-star service, really impressed by communications and the organisation of our visit. Two engineers arrived at 7am, ideal timing for a busy GP surgery, they were able to PAT our waiting areas and reception offices before the phones went live at 8am. They were so polite, efficient and made the whole procedure painless. Would definitely recommend for PAT tests and will consider other services in the future. "BIG THANKS" to Michael Fisher and his colleague who visited us on 25/09/2024 - a great job!!
Lesley Frances profile picture
Lesley Frances
2 years ago
This company keep you updated all the time and are very reasonably priced. I would highly recommend them.
Zahid Ali profile picture
Zahid Ali
2 years ago
Maria Lyons profile picture
Maria Lyons
2 years ago
Friendly and efficient service
Kezia Butler profile picture
Kezia Butler
2 years ago
Hawkesworth offered an excellent service. They were very efficient and friendly . We would Highly recommend their service. Treetops Nursery Bootle
Kez Gough profile picture
Kez Gough
2 years ago
“Excellent service!! Report very easy to follow, will definitely be using Hawkesworth again!! Highly recommended.
We are a large GP practice in Surrey with many items that needed PAT testing but the engineer was not phased by this and dealt with them all efficiently and didn't mind waiting for surgeries to finish before he could get into certain rooms. Excellent!
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Dee O'Hear
2 years ago
We recently had Hawkesworth Appliance Testing out to carry out PAT testing at our Carluke site. Services from very 1st contact was fantastic and the lads who attended very polite and efficient. I would recommend them to any business that required this work to be carried out - Thanks to all your team
Janey Sandy profile picture
Janey Sandy
2 years ago
I was struggling to find a company to PAT test our appliances at our offices in Southampton. I found Hawkesworth via an internet search and emailed a query. I had an answer and illustration on the same day and had booked in for an engineer to visit. The engineer turned up on time and was very efficient and friendly. I will definitely use Hawkesworth in the future. Thank you
Steve Spiller profile picture
Steve Spiller
3 years ago
Used this company for many years. Easy booking process, reasonable fee. Testers always understand we have a busy working environment and work with us to limit disruption while making sure a through examination is done. Very helpful at locating tools which sometimes have not been returned to their homes, so will have a good look around and find and test them wherever they have been left which is very helpful for us.

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