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Class 1, 2 and 3 Appliances: A PAT Testing Decoder

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Walk any commercial site with a PAT engineer and the first thing they do with each appliance is identify its class. That single call, Class 1, Class 2 or Class 3, decides which electrical tests get carried out and which ones do not. Get the classification wrong and the wrong tests run, the wrong results go on the report, and the whole exercise loses its value. If you are the person signing off electrical equipment testing across an office block, warehouse or multi-site portfolio, understanding what each class actually means puts you in a much stronger position when reviewing your PAT testing results.

 

What is Class 1, Class 2 and Class 3 Appliances? 

Every portable electrical appliance falls into one of three classes based on how it protects the user from electric shock. 

Class 1 appliances rely on an earth connection for protection. The appliance has a metal casing connected to the earth pin in the plug, so if a live wire comes loose inside, the current flows safely to earth rather than through anyone touching it. You will find Class 1 equipment across almost every commercial site. 

Class 2 appliances are double insulated. They do not rely on an earth connection because the insulation around the live parts is built in two layers. If the first layer fails, the second layer still protects the user. These are marked with a small double-square symbol on the rating plate. 

Class 3 appliances run on Separated Extra-Low Voltage (SELV), typically supplied through an isolating transformer or a dedicated power supply unit. Because the voltage is so low, the risk of electric shock is minimal. The appliance itself does not usually go through the standard PAT testing procedure, but the power supply that feeds it does. 

 

How to Tell What Class Your Appliances Are 

On a busy commercial site, the quickest way to identify class is a combination of the rating plate, the plug and the appliance markings. 

Class 1 appliances rely on an earth connection for protection. Common examples across offices and industrial premises include kettles, washing machines, microwaves, desktop PCs, and floor-standing fans. 

Class 2 appliances carry the double-square symbol (a smaller square inside a larger one) on the rating plate or casing. They have no earth connection. You will typically see these on TVs, hairdryers, desktop printers, small kitchen appliances such as toasters and food mixers, and power tools with plastic casings. 

Class 3 appliances operate at Separated Extra-Low Voltage (SELV) and are powered through an external transformer or power supply. Examples include phone chargers, laptop power supplies, and low-voltage LED lighting strips. Class 3 equipment still needs to be subject to a formal inspection process. In practice, the transformer or power supply unit that feeds the appliance is what gets classified and tested as part of the PAT testing procedure, and the Class 3 appliance itself is inspected as part of the visual examination. 

If you are unsure about any appliance on your site, your engineer will identify the class on arrival as part of the visual examination before any electrical tests begin. 

 

How Each Appliance Class Is PAT Tested 

The class of an appliance directly determines which electrical tests are carried out. 

For Class 1 appliances, the engineer starts with a visual examination of the casing, cable, plug, and fuse. From there, the electrical tests include an earth continuity check, plus insulation resistance and polarity checks where applicable, up to three tests depending on the construction of the appliance. Because Class 1 relies on that earth connection, verifying it is intact is the priority. 

For Class 2 appliances, there is no earth connection to test. The visual examination still covers the casing, cable, plug, and fuse, but the electrical testing focuses on insulation resistance. That double layer of insulation is the appliance’s only line of defence, so confirming it is in good condition is what matters most. 

For Class 3 appliances, the appliance itself sits outside standard PAT testing. The power supply or transformer that feeds it is what gets tested, and it will be classified as either Class 1 or Class 2 depending on its own construction. If the transformer is earthed, it gets Class 1 tests. If it is double insulated, it gets Class 2 tests. 

Our engineers identify class on arrival and carry out the right tests for each item. You do not need to pre-sort or label anything beforehand. Once testing is complete, you receive a certificate and an itemised report covering every appliance tested, with pass and fail outcomes recorded against each one. Passed items are labelled with the date tested, and any items that fail are labelled with the reason and removed from use where practicable. 

You can find a full breakdown of the PAT testing procedure, including the visual examination and electrical tests, in our guide to PAT testing. 

 

Does Appliance Class Affect PAT Testing Frequency? 

This is one of the most common misconceptions. It used to be the case that the class of an appliance determined how often it was tested. Class 1 items might have been on a shorter cycle than Class 2, for example. 

That changed with the 5th Edition of the IET Code of Practice for In-Service Inspection and Testing of Electrical Equipment. The industry moved to a risk assessment approach, and frequency is now based on four factors: 

  • How often the equipment is used 
  • The environment it is used in 
  • Who uses it 
  • The lifespan of the equipment 

 

So, a Class 1 kettle in a low-traffic office kitchen and a Class 1 industrial grinder on a factory floor would not automatically sit on the same testing cycle, even though they share the same class. The risk profile of each appliance is what drives the schedule, not the class alone. 

If you are not sure what needs PAT testing on your site or how often, we can advise based on your specific setup. 

 

Book Your PAT Testing with Hawkesworth 

We take care of appliance classification on the day. Our 200+ City and Guilds certified, DBS-checked engineers identify the class of every item on arrival and carry out the correct tests accordingly, with out-of-hours and weekend testing available at no extra charge. 

Whether you manage a single office or a portfolio of commercial sites across the UK and Ireland, a company like Hawkesworth can do all the hard work for you. Request a quote and we will get back to you.

Picture of Michael Kiddle

Michael Kiddle

Managing Director of Hawkesworth and a nationally recognised leader in electrical and fire safety, Michael (GIFireE) directs one of the UK's leading compliance companies, safeguarding thousands of businesses each year. Through his voluntary Safe Home Initiative, he has identified and removed thousands of dangerous household appliances from vulnerable people's homes, replacing each one with a safe alternative free of charge.

Our Google Reviews

4.9
Based on 214 reviews
David Moncur profile picture
David Moncur
3 months ago
Really great service from Hawkesworth with excellent and prompt communication too. Will use again.
Nilesh Thanki profile picture
Nilesh Thanki
4 months ago
Dean came to do a PAT test at my home office, was polite and professional throughout. Work was done quickly and without fuss.
Matthew Brake profile picture
Matthew Brake
4 months ago
Hawkesworth arranged my date and time efficiently and on the day the representative was both thorough and efficient. Thanks very much indeed!
Beverley Archer profile picture
Beverley Archer
4 months ago
A great company to work with, helpful and have lots of useful advice. The process was efficient and easy to use. Engineers are prompt, friendly and polite and get the job done. I would recommend highly as an ideal company to use for safety tests etc, in particular if you need PAT tests carried out for remote or home workers !
I've used Hawkesworth PAT testing services historically and always found them to be super quick and very efficient at the job. This hasn't changed, having had to request their support on some recent work and did a brilliant job as always. The certs were sent across super quick as well ensuring our compliance records were up to date.
Julie Hutson profile picture
Julie Hutson
7 months ago
We have been using Hawkesworth for many years. They provide a first class service, with friendly knowledgeable staff.
Kealey Manvell profile picture
Kealey Manvell
8 months ago
Great service - arrived on time to carry out PAT testing with no fuss! Would highly recommend!
Kirsty Jones profile picture
Kirsty Jones
8 months ago
Easy communication with a reliable and efficient service.
Steve Widnell profile picture
Steve Widnell
8 months ago
Friendly, efficient and helpful service from the engineer
L Vaughan profile picture
L Vaughan
8 months ago
Can I just say that Alistair was a great ambassador for your company and was really efficient, professional and friendly.
Paul Cowell profile picture
Paul Cowell
9 months ago
We had our yearly Pat Testing completed. The operative was very friendly and helpful. I would recommend to anyone who is considering using Hawkesworth and we will definitely be using them moving forward annually ...
Sophie Hodkinson profile picture
Sophie Hodkinson
9 months ago
Both very professional, approachable and very well organised, which made the whole process run smoothly. Everything was explained clearly, disruption was kept to a minimum, and it was obvious they take pride in doing the job properly. Several people commented on how efficient and pleasant you were to deal with. Thanks again for your hard work — it was genuinely appreciated. We would be more than happy to have the same engineers again next year.
Chris Holbrow profile picture
Chris Holbrow
10 months ago
I’ve been using Hawkesworth for over seven years across various businesses for PAT testing, and they have consistently delivered an outstanding service. The booking and planning team are always friendly, helpful, and efficient, making the process smooth from start to finish. The engineers they send are professional, polite, and trustworthy, qualities that really matter when working on-site in financial businesses. Our regional office managers have repeatedly commented on how impressed they were with the care and consideration shown during testing, both for our property and our staff. Hawkesworth truly go above and beyond to provide a turnkey solution that ensures PAT testing is carried out correctly and with minimal disruption. I would 100% recommend them to anyone looking for a reliable, customer-focused company. Thank you, Hawkesworth!
Nicholas Burn profile picture
Nicholas Burn
11 months ago
As a new customer of Hawkesworth, I wanted to share my positive experience after using multiple services. From the moment I submitted an online enquiry, I received an immediate response—Debbie was incredibly helpful in explaining all the services Hawkesworth offers. The follow-up process was seamless, with appointments scheduled promptly and honored as agreed. Every engineer who visited our site delivered exceptional service. They kept us informed about upcoming visits, arrived on time, and throughout the work, they were attentive to our company’s needs, going above and beyond to ensure excellent customer care. The services provided included PAT testing, fire extinguisher checks, and emergency lighting inspections. Based on this experience, I would highly recommend Hawkesworth to other businesses.
Gaby Wilks profile picture
Gaby Wilks
12 months ago
GeneFirst Ltd has been using Hawkesworth Appliance Testing for the last 2 years at our current site location. Last year I had the pleasure of meeting Kobla Dogbatse the PAT engineer from Hawkesworth and he was fantastic. Kobla, was efficient and thorough with his work, he was polite and pleasure to have on site. He was respectful to all staff members by trying to limit any distraction or disturbance when conducting his work on any appliances that the team would be using. This year I was lucky enough to have Kobla come back and I was thrilled to have him back as I knew the work would be done to the highest standards. I allowed him to continue with his work without supervision and once finished he came into my office with a smile on his face and said everything is done and its all good. I would highly recommend Hawkesworth to other companies as they are efficient with their communication and their engineers are a pleasure to have on site. Thank you again for the great work and I hope to continue using your services in the future.
Trish Connor profile picture
Trish Connor
2 years ago
Hawkesworth is a trustworthy reliable company who have been servicing our commercial sites for many years. The process to request is easy and the work undertaken is top class. The site visit engineers are thorough and respectable of our premises and are always happy to help with any queries we may have
Shirley Taylor profile picture
Shirley Taylor
2 years ago
Excellent service from all of the team. From the initial booking in to the PAT test and report received. Very professional and kept updated of status every step of the way. I would highly recommend. Good pricing too which is a bonus in the current climate!
Fiona Duncan profile picture
Fiona Duncan
2 years ago
Excellent company to deal with. Always reliable with pleasant professional staff. Can't fault.
Martin Smith profile picture
Martin Smith
2 years ago
We have used Hawkesworth for a number of years. the staff and Engineers are very helpful. If a plan changes we are informed straight away. Great service.
Andrew Coulson profile picture
Andrew Coulson
2 years ago
Excellent service. Reliable, efficient and detailed reporting! Absolutely recommended.
Antony Farthing profile picture
Antony Farthing
2 years ago
We use Hawkesworth every year for our PAT testing. The appointments team are always very helpful and the engingineers are always prompt, smart and contact us when on route so we are ready for their arrival. The service is excellent all round.
We are extremely happy with the service Hawkesworth provide us for Electrical Testing and PAT Testing. They are fantastic to work with, and have a high level of customer services. Thank you so much to Tracy and the team.
Sue Roman profile picture
Sue Roman
2 years ago
A 5-star service, really impressed by communications and the organisation of our visit. Two engineers arrived at 7am, ideal timing for a busy GP surgery, they were able to PAT our waiting areas and reception offices before the phones went live at 8am. They were so polite, efficient and made the whole procedure painless. Would definitely recommend for PAT tests and will consider other services in the future. "BIG THANKS" to Michael Fisher and his colleague who visited us on 25/09/2024 - a great job!!
Lesley Frances profile picture
Lesley Frances
2 years ago
This company keep you updated all the time and are very reasonably priced. I would highly recommend them.
Zahid Ali profile picture
Zahid Ali
2 years ago
Maria Lyons profile picture
Maria Lyons
2 years ago
Friendly and efficient service
Kezia Butler profile picture
Kezia Butler
2 years ago
Hawkesworth offered an excellent service. They were very efficient and friendly . We would Highly recommend their service. Treetops Nursery Bootle
Kez Gough profile picture
Kez Gough
2 years ago
“Excellent service!! Report very easy to follow, will definitely be using Hawkesworth again!! Highly recommended.
We are a large GP practice in Surrey with many items that needed PAT testing but the engineer was not phased by this and dealt with them all efficiently and didn't mind waiting for surgeries to finish before he could get into certain rooms. Excellent!
Dee O'Hear profile picture
Dee O'Hear
2 years ago
We recently had Hawkesworth Appliance Testing out to carry out PAT testing at our Carluke site. Services from very 1st contact was fantastic and the lads who attended very polite and efficient. I would recommend them to any business that required this work to be carried out - Thanks to all your team
Janey Sandy profile picture
Janey Sandy
2 years ago
I was struggling to find a company to PAT test our appliances at our offices in Southampton. I found Hawkesworth via an internet search and emailed a query. I had an answer and illustration on the same day and had booked in for an engineer to visit. The engineer turned up on time and was very efficient and friendly. I will definitely use Hawkesworth in the future. Thank you
Steve Spiller profile picture
Steve Spiller
3 years ago
Used this company for many years. Easy booking process, reasonable fee. Testers always understand we have a busy working environment and work with us to limit disruption while making sure a through examination is done. Very helpful at locating tools which sometimes have not been returned to their homes, so will have a good look around and find and test them wherever they have been left which is very helpful for us.

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