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Michael Kiddle

Managing Director of Hawkesworth and a nationally recognised leader in electrical and fire safety, Michael (GIFireE) directs one of the UK's leading compliance companies, safeguarding thousands of businesses each year. Through his voluntary Safe Home Initiative, he has identified and removed thousands of dangerous household appliances from vulnerable people's homes, replacing each one with a safe alternative free of charge.

Beyond the Visual Check: Thermal Imaging for Electrical Maintenance

A thermographic survey is an essential tool for any business that cannot afford to take chances with its electrical infrastructure. It provides the foresight needed to maintain safety, ensure uptime, and protect your bottom line.

In a complex commercial or industrial electrical system, the most dangerous threats are often completely invisible. A loose connection in a critical distribution panel or an overloaded circuit doesn’t make a sound. It doesn’t produce smoke or sparks until it’s too late. It silently generates heat—a ticking clock counting down to catastrophic failure, fire, or unplanned downtime that can cost a business thousands per hour.

While visual inspections and scheduled electrical testing are essential, they can’t see this invisible threat. For that, you need a different kind of vision.

Electrical thermal imaging, also known as a thermographic survey, provides that vision. It’s a non-invasive, predictive maintenance technology that allows our engineers to see heat before it becomes a disaster, providing a vital window of opportunity to act.

What is Electrical Thermal Imaging?

Every electrical component, from a fuse to a major busbar, generates some heat under normal operation. However, when a connection becomes loose or a component starts to fail, its electrical resistance increases. This increased resistance generates excessive, abnormal heat.

A thermographic survey uses a specialised thermal imaging camera to create a visual map of this heat energy. This allows a qualified engineer to instantly identify anomalous hot spots within your switchgear, distribution boards, and critical equipment without having to open panels or shut down your power. It’s a fast, safe, and incredibly effective way to find faults before they escalate.

What Critical Faults Can Thermal Imaging Detect?

A thermographic survey can identify the root cause of up to a third of all property fires and numerous equipment failures. Key faults it can detect include:

  • Loose Connections & Poor Terminations: The single most common cause of electrical fires. A thermal camera will show a loose connection glowing brightly compared to the secure connections beside it.
  • Overloaded Circuits & Components: If a circuit is drawing more power than it’s designed for, its protective devices (fuses, circuit breakers) will show up as abnormally hot, indicating a system running beyond its safe capacity.
  • Load Imbalances: In the three-phase power systems common in industrial settings, an imbalance can cause motors to overheat and burn out. Thermal imaging can easily spot these imbalances across your system.
  • Failing Components: Components like contactors, relays, and circuit breakers can degrade over time. A thermal camera can detect the heat signature of a component that is about to fail, allowing for planned replacement.

 

Contact our team to schedule a non-disruptive thermographic survey for your facility and see the risks you’ve been missing.

The Tangible Business Benefits of a Thermographic Survey

Integrating electrical thermal imaging into your maintenance schedule provides a powerful return on investment by shifting your strategy from reactive to predictive.

Prevent Catastrophic Unplanned Downtime

For a data centre, manufacturing plant, or hospital, unplanned downtime is not an option. By identifying faults early, you can schedule essential repairs during planned maintenance windows, avoiding sudden and costly operational shutdowns that impact productivity, data, and revenue.

Drastically Reduce Fire Risk

The link between excess heat and electrical fire is direct and undeniable. A thermographic survey is one of the most effective fire prevention tools available, directly targeting the most common cause of electrical fires at its source.

Shift from Reactive to Predictive Maintenance

The cost difference between a proactive repair and a reactive one is enormous. Tightening a loose connection identified by a thermal survey might cost a few hundred pounds. Replacing an entire switch panel destroyed by an arcing fault could cost tens of thousands and involve days of downtime. Thermal imaging is the essence of predictive maintenance.

Support Insurance Compliance

Many commercial property insurers now look very favourably on businesses that can demonstrate a proactive approach to risk management. Providing a clean annual thermographic survey report can support your insurance compliance and, in some cases, may contribute to more favourable premiums.

To understand all the requirements for electrical compliance for UK businesses, read our definitive guide.

Frequently Asked Questions (FAQs)

No, and this is one of its biggest advantages. The survey is non-contact and is performed while your systems are running under their normal load. No equipment needs to be shut down, meaning it can be carried out during regular working hours with zero operational impact.

Yes. An EICR and a thermographic survey are complementary, not interchangeable. An EICR is a periodic “MOT” that tests the fundamental safety and design of the installation. A thermographic survey is a dynamic maintenance tool that can spot developing faults—often caused by vibration, load changes, or component aging—that have occurred between EICR inspections.

For most commercial and industrial facilities, an annual survey is recommended as best practice. For critical environments like data centres, hospitals, or key manufacturing lines, a six-monthly survey may be advised to ensure the highest level of resilience.

You will receive a comprehensive report in PDF format. This report contains both standard digital images and corresponding thermal images of any faults found. Each fault is given a severity rating to help you prioritise repairs, along with clear, actionable recommendations from the engineer.

Get started

Contact us today to find out about our competitive Thermographic survey testing rates, and how you can keep your electrical equipment safe.

Got a question about Thermographic Survey testing? Check out our guide

Our Google Reviews

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Julie Hutson profile picture
Julie Hutson
09:37 02 Apr 26
We have been using Hawkesworth for many years. They provide a first class service, with friendly knowledgeable staff.
Kealey Manvell profile picture
Kealey Manvell
17:58 19 Feb 26
Great service - arrived on time to carry out PAT testing with no fuss! Would highly recommend!
Kirsty Jones profile picture
Kirsty Jones
14:39 19 Feb 26
Easy communication with a reliable and efficient service.
Steve Widnell profile picture
Steve Widnell
09:55 18 Feb 26
Friendly, efficient and helpful service from the engineer
L Vaughan profile picture
L Vaughan
14:53 11 Feb 26
Can I just say that Alistair was a great ambassador for your company and was really efficient, professional and friendly.
Paul Cowell profile picture
Paul Cowell
15:35 28 Jan 26
We had our yearly Pat Testing completed. The operative was very friendly and helpful. I would recommend to anyone who is considering using Hawkesworth and we will definitely be using them moving forward annually ...
Sophie Hodkinson profile picture
Sophie Hodkinson
16:36 13 Jan 26
Both very professional, approachable and very well organised, which made the whole process run smoothly. Everything was explained clearly, disruption was kept to a minimum, and it was obvious they take pride in doing the job properly.

Several people commented on how efficient and pleasant you were to deal with.

Thanks again for your hard work — it was genuinely appreciated. We would be more than happy to have the same engineers again next year.
Chris Holbrow profile picture
Chris Holbrow
16:04 11 Dec 25
I’ve been using Hawkesworth for over seven years across various businesses for PAT testing, and they have consistently delivered an outstanding service. The booking and planning team are always friendly, helpful, and efficient, making the process smooth from start to finish.
The engineers they send are professional, polite, and trustworthy, qualities that really matter when working on-site in financial businesses. Our regional office managers have repeatedly commented on how impressed they were with the care and consideration shown during testing, both for our property and our staff.
Hawkesworth truly go above and beyond to provide a turnkey solution that ensures PAT testing is carried out correctly and with minimal disruption. I would 100% recommend them to anyone looking for a reliable, customer-focused company.

Thank you, Hawkesworth!
Nicholas Burn profile picture
Nicholas Burn
11:42 04 Dec 25
As a new customer of Hawkesworth, I wanted to share my positive experience after using multiple services. From the moment I submitted an online enquiry, I received an immediate response—Debbie was incredibly helpful in explaining all the services Hawkesworth offers.

The follow-up process was seamless, with appointments scheduled promptly and honored as agreed. Every engineer who visited our site delivered exceptional service. They kept us informed about upcoming visits, arrived on time, and throughout the work, they were attentive to our company’s needs, going above and beyond to ensure excellent customer care.
The services provided included PAT testing, fire extinguisher checks, and emergency lighting inspections.

Based on this experience, I would highly recommend Hawkesworth to other businesses.
Gaby Wilks profile picture
Gaby Wilks
07:20 28 Oct 25
GeneFirst Ltd has been using Hawkesworth Appliance Testing for the last 2 years at our current site location.
Last year I had the pleasure of meeting Kobla Dogbatse the PAT engineer from Hawkesworth and he was fantastic.
Kobla, was efficient and thorough with his work, he was polite and pleasure to have on site.
He was respectful to all staff members by trying to limit any distraction or disturbance when conducting his work on any appliances that the team would be using.
This year I was lucky enough to have Kobla come back and I was thrilled to have him back as I knew the work would be done to the highest standards.
I allowed him to continue with his work without supervision and once finished he came into my office with a smile on his face and said everything is done and its all good.
I would highly recommend Hawkesworth to other companies as they are efficient with their communication and their engineers are a pleasure to have on site.
Thank you again for the great work and I hope to continue using your services in the future.

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