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Michael Kiddle

Michael Kiddle, GIFireE, is a nationally recognised leader in electrical and fire safety, dedicated to protecting lives both professionally and voluntarily. As Managing Director of Hawkesworth, he directs one of the UK’s leading compliance companies, safeguarding thousands of businesses each year. Through his voluntary Safe Home Initiative, Michael has identified and removed thousands of dangerous household appliances from the homes of vulnerable people—replacing each with a safe alternative free of charge. His work combines technical excellence with compassion, delivering safety, dignity, and peace of mind where it is needed most.

Beyond the Visual Check: Thermal Imaging for Electrical Maintenance

A thermographic survey is an essential tool for any business that cannot afford to take chances with its electrical infrastructure. It provides the foresight needed to maintain safety, ensure uptime, and protect your bottom line.

In a complex commercial or industrial electrical system, the most dangerous threats are often completely invisible. A loose connection in a critical distribution panel or an overloaded circuit doesn’t make a sound. It doesn’t produce smoke or sparks until it’s too late. It silently generates heat—a ticking clock counting down to catastrophic failure, fire, or unplanned downtime that can cost a business thousands per hour.

While visual inspections and scheduled electrical testing are essential, they can’t see this invisible threat. For that, you need a different kind of vision.

Electrical thermal imaging, also known as a thermographic survey, provides that vision. It’s a non-invasive, predictive maintenance technology that allows our engineers to see heat before it becomes a disaster, providing a vital window of opportunity to act.

What is Electrical Thermal Imaging?

Every electrical component, from a fuse to a major busbar, generates some heat under normal operation. However, when a connection becomes loose or a component starts to fail, its electrical resistance increases. This increased resistance generates excessive, abnormal heat.

A thermographic survey uses a specialised thermal imaging camera to create a visual map of this heat energy. This allows a qualified engineer to instantly identify anomalous hot spots within your switchgear, distribution boards, and critical equipment without having to open panels or shut down your power. It’s a fast, safe, and incredibly effective way to find faults before they escalate.

What Critical Faults Can Thermal Imaging Detect?

A thermographic survey can identify the root cause of up to a third of all property fires and numerous equipment failures. Key faults it can detect include:

  • Loose Connections & Poor Terminations: The single most common cause of electrical fires. A thermal camera will show a loose connection glowing brightly compared to the secure connections beside it.
  • Overloaded Circuits & Components: If a circuit is drawing more power than it’s designed for, its protective devices (fuses, circuit breakers) will show up as abnormally hot, indicating a system running beyond its safe capacity.
  • Load Imbalances: In the three-phase power systems common in industrial settings, an imbalance can cause motors to overheat and burn out. Thermal imaging can easily spot these imbalances across your system.
  • Failing Components: Components like contactors, relays, and circuit breakers can degrade over time. A thermal camera can detect the heat signature of a component that is about to fail, allowing for planned replacement.

 

Contact our team to schedule a non-disruptive thermographic survey for your facility and see the risks you’ve been missing.

The Tangible Business Benefits of a Thermographic Survey

Integrating electrical thermal imaging into your maintenance schedule provides a powerful return on investment by shifting your strategy from reactive to predictive.

Prevent Catastrophic Unplanned Downtime

For a data centre, manufacturing plant, or hospital, unplanned downtime is not an option. By identifying faults early, you can schedule essential repairs during planned maintenance windows, avoiding sudden and costly operational shutdowns that impact productivity, data, and revenue.

Drastically Reduce Fire Risk

The link between excess heat and electrical fire is direct and undeniable. A thermographic survey is one of the most effective fire prevention tools available, directly targeting the most common cause of electrical fires at its source.

Shift from Reactive to Predictive Maintenance

The cost difference between a proactive repair and a reactive one is enormous. Tightening a loose connection identified by a thermal survey might cost a few hundred pounds. Replacing an entire switch panel destroyed by an arcing fault could cost tens of thousands and involve days of downtime. Thermal imaging is the essence of predictive maintenance.

Support Insurance Compliance

Many commercial property insurers now look very favourably on businesses that can demonstrate a proactive approach to risk management. Providing a clean annual thermographic survey report can support your insurance compliance and, in some cases, may contribute to more favourable premiums.

To understand all the requirements for electrical compliance for UK businesses, read our definitive guide.

Frequently Asked Questions (FAQs)

No, and this is one of its biggest advantages. The survey is non-contact and is performed while your systems are running under their normal load. No equipment needs to be shut down, meaning it can be carried out during regular working hours with zero operational impact.

Yes. An EICR and a thermographic survey are complementary, not interchangeable. An EICR is a periodic “MOT” that tests the fundamental safety and design of the installation. A thermographic survey is a dynamic maintenance tool that can spot developing faults—often caused by vibration, load changes, or component aging—that have occurred between EICR inspections.

For most commercial and industrial facilities, an annual survey is recommended as best practice. For critical environments like data centres, hospitals, or key manufacturing lines, a six-monthly survey may be advised to ensure the highest level of resilience.

You will receive a comprehensive report in PDF format. This report contains both standard digital images and corresponding thermal images of any faults found. Each fault is given a severity rating to help you prioritise repairs, along with clear, actionable recommendations from the engineer.

Get started

Contact us today to find out about our competitive Thermographic survey testing rates, and how you can keep your electrical equipment safe.

Got a question about Thermographic Survey testing? Check out our guide

Our Google Reviews

5.0
Based on 149 reviews
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Trish Connor
14:12 13 Mar 25
Hawkesworth is a trustworthy reliable company who have been servicing our commercial sites for many years. The process to request is easy and the work undertaken is top class. The site visit engineers are thorough and respectable of our premises and are always happy to help with any queries we may have
Shirley Taylor
15:57 12 Mar 25
Excellent service from all of the team. From the initial booking in to the PAT test and report received. Very professional and kept updated of status every step of the way. I would highly recommend. Good pricing too which is a bonus in the current climate!
Fiona Duncan
16:13 11 Mar 25
Excellent company to deal with. Always reliable with pleasant professional staff. Can't fault.
Martin Smith
11:15 11 Mar 25
We have used Hawkesworth for a number of years. the staff and Engineers are very helpful. If a plan changes we are informed straight away. Great service.
Andrew Coulson
12:05 10 Mar 25
Excellent service. Reliable, efficient and detailed reporting! Absolutely recommended.
Antony Farthing
17:42 11 Feb 25
We use Hawkesworth every year for our PAT testing. The appointments team are always very helpful and the engingineers are always prompt, smart and contact us when on route so we are ready for their arrival. The service is excellent all round.
We are extremely happy with the service Hawkesworth provide us for Electrical Testing and PAT Testing. They are fantastic to work with, and have a high level of customer services. Thank you so much to Tracy and the team.
Sue Roman
07:12 08 Oct 24
A 5-star service, really impressed by communications and the organisation of our visit. Two engineers arrived at 7am, ideal timing for a busy GP surgery, they were able to PAT our waiting areas and reception offices before the phones went live at 8am. They were so polite, efficient and made the whole procedure painless. Would definitely recommend for PAT tests and will consider other services in the future. "BIG THANKS" to Michael Fisher and his colleague who visited us on 25/09/2024 - a great job!!
Lesley Frances
09:23 19 Sep 24
This company keep you updated all the time and are very reasonably priced. I would highly recommend them.
Zahid Ali
01:44 14 Sep 24
Maria Lyons
16:49 31 Aug 24
Friendly and efficient service
Kezia Butler
17:47 20 Aug 24
Hawkesworth offered an excellent service. They were very efficient and friendly . We would Highly recommend their service.
Treetops Nursery Bootle
Kez Gough
09:57 14 Aug 24
“Excellent service!! Report very easy to follow, will definitely be using Hawkesworth again!! Highly recommended.
Stephanie Ashdown
14:38 10 Jun 24
We are a large GP practice in Surrey with many items that needed PAT testing but the engineer was not phased by this and dealt with them all efficiently and didn't mind waiting for surgeries to finish before he could get into certain rooms. Excellent!
Dee O'Hear
12:33 25 Apr 24
We recently had Hawkesworth Appliance Testing out to carry out PAT testing at our Carluke site. Services from very 1st contact was fantastic and the lads who attended very polite and efficient. I would recommend them to any business that required this work to be carried out - Thanks to all your team
Janey Sandy
12:55 22 Apr 24
I was struggling to find a company to PAT test our appliances at our offices in Southampton. I found Hawkesworth via an internet search and emailed a query. I had an answer and illustration on the same day and had booked in for an engineer to visit. The engineer turned up on time and was very efficient and friendly. I will definitely use Hawkesworth in the future. Thank you
Steve Spiller
09:54 18 Mar 24
Used this company for many years. Easy booking process, reasonable fee. Testers always understand we have a busy working environment and work with us to limit disruption while making sure a through examination is done. Very helpful at locating tools which sometimes have not been returned to their homes, so will have a good look around and find and test them wherever they have been left which is very helpful for us.

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